Privacy Policy

Who we are

Privacy Policy Effective Date: February 2025

Throughout this Agreement, the following sentences have the following meanings, namely:

The customer is the person responsible for all charges and financial obligations. They are also responsible for the period of hiring or setting up the venue. By goods means all items provided by Dream Hire & Deco Ltd. DH&D or DHD Ltd means Dream Hire & Deco Ltd

At Dream Hire & Deco, we use the terms “we,” “our,” and “us”.
“We,” “us,” or “our” specifically refer to Dream Hire & Deco Ltd. This is a company registered in England (company number: 12429352). Our registered office is at Dream Hire & Deco Ltd, The Plex, 15 Margaret Street, Wakefield. It is located in West Yorkshire. The postal code is WF1 2DQ. References to “you,” “your,” “customer,” “client,” or “customers” denote the individual whose personal information we collect, use, and process. This includes anyone who contacts us about the products and services we offer or interacts with us in any way.

We value your privacy and are committed to protecting your data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (https://dreamhiredeco.co.uk/) and use our services via different domains and social Networks.

Comments

Privacy Policy: We collect the following types of personal information:

• Website Usage Data: IP location, browser type, pages visited, and interaction with our website (collected through cookies and analytics tools such as Google Analytics. You can opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on. )

• Personal Identifiable Information (PII): Name, email, location, phone number, and billing/delivery location.

• Payment Information: If you make a booking or hire our products, payment is accepted via bank transfer or cash. We collect billing details. We do not process or store card details.

How We Use Your Information

Privacy Policy: We use the information we collect for the following purposes:

• To process and manage bookings and enquiries.
• To improve our website, services, and customer experience.
• To send updates, promotional content, or important service-related messages (with your consent).
• To comply with legal obligations and prevent fraudulent activities.

Sharing Your Information

Privacy Policy: We do not sell or rent your data. Yet, we share it with:

• Legal authorities, if required by law or to protect our business rights.

• Service providers who help in delivering our services (e.g., payment processors, couriers).

Cookies

Our website uses cookies to enhance user experience and collect analytics data. By using our site, you consent to our use of cookies. You can manage cookie preferences in your browser settings. For a clear explanation of what cookies are and how to manage them, please read the UK Government’s guide on cookies.

As a business, we collect any information you give us or enter on our website. We stock this information for a short time. We destroy it when it is no longer required for the services. Nonetheless, we will keep personal information used to support our business. This includes reviews and feedback to promote Dream Hire & Deco Ltd. We use IT tools to measure session information. This includes collecting data like the length of visits to some pages. It also includes page response times, ways to surf away from the page, and page interaction information.

Why do we collect them?

We generate total statistical data and other aggregated Non-personal Information. Our business partners or we use this information to supply and improve respective services. 

• To follow the Data Protection Act under English laws in the Court of England.

• To contact our customers and potential customers with general queries.

• To deliver and run the Services.

• To give our customers ongoing customer assistance.

Data Security

We implement security measures to protect your data, but no online system is 100% secure. If you suspect any data breach, please contact us immediately.

Your Rights

Under UK data protection laws, you have rights, including accessing your data, requesting corrections or deletion, and opting out of marketing communications. For more information about your full legal rights, please visit the Information Commissioner’s Office (ICO) website.

To exercise these rights under your privacy policy, please contact us.